Rear USB License Stick Prevents Transform Engine from Booting

Bug Reports 🐛
1

I have a strange issue with my Fourier Transform Engine.

When I insert a 16 GB FAT32-formatted USB stick containing my Waves Ultimate license into one of the rear USB bays before powering on the unit, the Transform Engine does not boot. The Fourier logo lights up , but the screen remains completely black indefinitely.

If I remove the USB stick, the Transform Engine boots normally.

Interestingly, the same USB stick works perfectly when connected to one of the front USB ports after the system has started.

Has anyone experienced this before? Is there a known compatibility issue with certain USB sticks or the rear USB bays?

2

Hi Simon,

Firstly, sorry for the delay getting this post approved, for some reason, it was flagged by our automated system.

We have had some reports of failures relating to the rear USB bays on more recent serial numbers, so please contact our support team with your engine serial number and engine logs we can investigate further:

[email protected]

For anyone else seeing similar behaviour, please also contact support with the engine serial number and logs.

Best,
Ross
Product Specialist